Privacy Policy

Virtual360 respect your privacy and are committed to protecting it. Virtual360 provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We've structured our websites so that, in general, you can visit Virtual360 on the Web without identifying yourself or revealing any personal information.

1. Sites covered by this Privacy Statement

This Privacy Statement applies to all Virtual360 websites and domains.

Links to non-Virtual360 websites
The Virtual360 websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Virtual360 website. Virtual360 does not control those sites or their privacy practices, which may differ from Virtual360's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Virtual360 Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Virtual360; that sharing is governed by that third-party company's privacy policy.

2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. Virtual360 uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Virtual360. We take seriously the trust you place in us. Virtual360 will not sell, rent or lease your personal information to others.

On some Virtual360 websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your Virtual360 products, or apply for a job at Virtual360. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we may ask you to provide additional information such as salary, credit reference and banking information. This information will be used by Virtual360 to determining whether to extend you credit.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Virtual360 collects and analyzes non-personal information to evaluate how visitors use the Virtual360 websites. Virtual360 records the site usage statistics.

Non-personal data we collect may include the pages visited on the Virtual360 websites, unique URLs visited within Virtual360.co.uk, browser type and IP address. Non-personal ata is collected via analysis technologies.

Cookies
Virtual360.co.uk Web pages DO NOT use cookies for data analysis and personalization services.

3. Children's privacy
Virtual360 is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Virtual360 does not knowingly collect information from children under the age of 18 and Virtual360 does not target its websites to children under 18.

4. How we use your information
Virtual360 uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Virtual360 websites. Occasionally we may also use your information to contact you for market research regarding Virtual360 products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out").

Personal data collected online may also be combined with information you provide Virtual360 through other sources such as product registration, via the telephone or public events such as trade shows or seminars.

Non-personal data is aggregated for reporting about Virtual360 website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5. Who we share your information with
Virtual360 will not sell, rent or lease your personal information to others. Virtual360 will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.

Virtual360 will not share personal information with any other third parties without your permission, unless required by law enforcement action, or local law.

Virtual360 or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Virtual360 will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6. Your choices
Virtual360 gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Virtual360-wide marketing communications. Virtual360-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Virtual360-wide communications by postal mail, e-mail and telephone. You can make your choices at the data collection point. Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or updates.

7. Your privacy preferences and opting out

Non-subscription services
Virtual360 will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages.

Subscription services
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), email, helpdesk@Virtual360.co.uk with Opt-Out as the subject line.

8. Your information and third-party companies
Certain Virtual360 services are linked with those from unrelated third-party companies, some which offer you the option to share with both Virtual360 and the third party personal data you provide. Examples include; to request communications from Virtual360 marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.

9. Access to and accuracy of your information
Virtual360 strives to keep your personal information accurate. We will provide you with access to your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Virtual360's websites may limit access to specific individuals through the use of passwords and other personal identifiers.

10. Keeping your information secure
Virtual360 is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Virtual360 has in place appropriate physical and managerial procedures to safeguard the information we collect.

11. Changes to this Statement
If there are updates to the terms of Virtual360's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the privacy@virtual360.co.uk.

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